IT Systems Manager

Guildford, UK

ANGLE is a world-leading liquid biopsy company with offices in Guildford (UK), Toronto (Canada) and Philadelphia (US).  ANGLE’s proven patent protected liquid biopsy platform products have the potential to be used in cancer diagnostics to enable early, accurate identification of an individual’s condition for the prevention, treatment, and monitoring of disease.

With 1 in 2 UK people being diagnosed with cancer in their lifetime*, ANGLE’s liquid biopsy technologies have the potential to help clinicians select the most appropriate drugs and therapies for an individual patient. As such, our technologies support the development of Precision Medicine.

In 2021 we opened GCLP compliant clinical laboratories in Guildford (UK) and Philadelphia (USA) to provide “pharma services” for cancer drug trials and, once the labs are accredited, laboratory developed tests (LDTs) for patient management. The pharma services business offers dynamic analysis of patient condition before, during and after the patient receives the drug, assessing both CTCs and CTC clusters recovered from a simple blood test. We are also pursuing an FDA product clearance for the Parsortix system and have submitted a full De Novo submission, which is currently in substantive review with FDA.

*Source: Cancer – NHS (www.nhs.uk)

This is an exciting time at ANGLE and our research and development facilities in Guildford, UK are looking for a IT Systems Manager specialising in oversee the day-to-day operations and continued development of the IT systems for the ANGLE Group across sites in Guildford, North America and Canada to meet business requirements.

You will be a IT Systems Manager who can apply expertise in the supervision of the day to day operations of the ANGLE Group IT systems.

The role will include responsibility for the provision and delivery of “helpdesk” IT support all members of ANGLE with both hardware / software setup, maintenance, issues and queries, requiring effective communication across all levels of the organisation and 3rd parties via various methods e.g. email, video conference, phone and in person.

Principal Accountabilities:

  • The provision of general day to day support for all company IT equipment (e.g. printers, scanners, laptops, software/hardware) at AEL, ABI and ANA and other sites as necessary.
  • Manage the day-to-day IT support service provider contracts at AEL, ABI and ANA, ensuring adequate cover is provided, monitoring service quality and escalating performance issues, as necessary.
  • The provision of support for AV equipment and telephony systems, including phones, tele conferencing, GoToMeeting, MS Teams etc.
  • Ensure that all business IT systems are robust and fit for business needs on an ongoing basis, fully functional and adequately protected and monitored from cyber threats and vulnerabilities.
  • Ensure IT systems compliance with all relevant data privacy and data security requirements and regulations, as applicable in all ANGLE operating locations.
  • Apply and monitor that appropriate administrative access for all Group systems is restricted to a separate IT function and any delegated privileges and permissions are assigned and controlled accordingly; ensuring access remains commensurate with employees current job responsibilities.
  • Assist in the implementation of any new operational management systems, ensuring employees access rights and permissions are established.
  • Assess, document and report all IT systems related risk scenarios and mitigations and take a proactive role in implementing, monitoring and the continual improvement of robust systems and procedures across the Group.
  • Develop and support any relevant training sessions for new starters and continuous training for ANGLE staff, either in a workshop environment, or 1-2-1 as required.
  • Ensuring new joiners are set up accurately with the correct hardware/software tools together with delivery of an appropriate an IT induction.
  • Ensure all leaver access is removed in a timely manner and IT related equipment is returned and documented accordingly.
  • Supporting the product development teams with technical assistance for specialist laboratory systems (e.g. Leica microscopes, BioView, Laboratory Monitoring system).
  • Supporting the organisation through change projects by collaboratively refining business processes and maximising technology adoption.
  • Be responsible for defining, risk assessing and managing IT systems development projects seeing a project through from inception to completion.
  • Be the principal advisor for IT related technical issues to the Executive Team and Board.
  • Introducing continuous improvement into business processes from an IT perspective.
  • Assist the business in raising performance by recommending and implementing 3rd party standards compliance and good practices across the IT and other functions.
  • Undertake additional ad-hoc tasks as required.

Qualifications, Experience, Knowledge and Attributes:

  • A BSc in Computer Science or relevant degree, plus 5 years relevant work experience in a similar role.
  • Extensive understanding of IT trends and technology security.
  • Strong interpersonal, communication and presentation skills.
  • Strong verbal and written communication skills.
  • Ability to multitask and prioritise to meet deadlines.
  • Ability to work both independently with minimal supervision as well as in a team environment.
  • An eye for detail and commitment to high quality data.
  • Continuous learner with a keen appetite for cross-disciplinary work.
  • A flexible, can-do approach to the requirements of the job.
  • Entrepreneurial thinking and work ethic.

Job Requirements:

  • Due to the nature of the role, our requirement is for this position to be Guildford based, with flexibility to work from home at the discretion of the Manager.
  • Working hours aligned to other time zones to engage with ANGLE staff at ANA and ABI (EST, EDT) may be necessary on an exceptional basis.

Join our Team

At ANGLE, we foster a dynamic, entrepreneurial approach to translating leading edge translational research into clinical diagnostics. We offer the potential for significant corporate growth and career development. We promote a culture of collaboration and shared excellence while encouraging an open and honest exchange of ideas.

We are always in search of potential employees who share our vision and want to make a difference today. In your submission, please note the position you are interested in, describe your background and what you can bring to our team along with attaching your resume.

As a member of our excellent and fast-growing team you will receive opportunities for development and a competitive benefits package.

Salary estimate – £neg

Please let us know if you require disability-related accommodation during the recruitment process so that we can work with you to meet your needs.

If you submit an application to us, your application and personal details will be processed in accordance with our Data Privacy Notice for Job Candidates.

Important notice to Employment Businesses/ Agencies
ANGLE does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact our ANGLE recruitment team to obtain prior written authorisation before referring any candidates. In the absence of such written authorisation being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ANGLE. ANGLE shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

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